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Support

We are not a large organisation and do not have formal support arrangements for Plant Base. However, we will always do our best to answer any queries or help with problems.

The primary method of contact is by email. If you prefer, a message can be sent by using our Feedback Form. In most cases we will respond within 24 hours. If required we will supply customers with a phone number.

Before requesting support, you may find useful information on these pages:

FAQ

Installation and Registration

Bug reports, problems and fixes

Installing under Windows Vista

Upgrading to a new version

Removing Plant Base from the system

How to find the current database release number

How to add pictures

About Picture Libraries

How to create a custom content database

Plant References feature

Size and temperature conversions

Extra Characters tool panel

 

Also don't forget to check the extensive Plant Base Help file.

 

 


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