Beware of e-mail spoofing - anyone can use someone else's email as their "From" address, including our's (or yours!). Recently there has been a high incidence of fraudulent use our e-mail addresses to send SPAM - these are not from us and do not originate from our mail system. Some viruses will use the PC's Address Book to harvest email addresses for this purpose or email addresses can simply be collected from web-sites etc. There is very little we can do to prevent this.

Please note:

• We do not send unsolicited messages by email.
• We do not use automated bulk e-mail transmissions.
• Any e-mail's you receive from us will always come from addresses ending with "deeproot.co.uk" or "deeproot.demon.co.uk" and there are only a very small number of valid mail users at these domains.
• Both these domains use mail servers located in the UK.
• Genuine mail messages from us will normally give your real name, if we know it, at the start of the message and be clearly "signed" from us at the end.
• We will only require a postal address if you purchase a CD and we will never need your bank details as part of our purchase process.

For any dubious messages, never click though any embedded hyperlinks, open any attachments, or use the "reply" function. If you are unsure about any email that appears to have originated from us, then forward the whole message to and we will check its validity. Whenever possible appropriate action will be taken against any sender found to be fraudulently using our domain address.